top of page

CONTACT US

Get in Touch with Aiguille: Contact Us for All Your Climbing Needs

​

Have questions or need assistance? Contact us for prompt support. Whether you need information about memberships, climbing classes, or facility details, our friendly team is here to help. Fill out the contact form, give us a call, or email us directly to get the answers you need. We look forward to hearing from you and helping you with all your climbing and fitness inquiries!

Location

830 S. Ronald Reagan Blvd. #252
Longwood, FL 32750

Email

operations@aiguille.com

Phone

(407) 332-1430

Aiguille Processed -13.jpg

CONTACT US IF YOU HAVE QUESTIONS

We're always happy to answer any questions you may have about our facility or services. Simply fill out the contact form below and we'll get back to you as soon as possible.

Thank you for your interest in Aiguille Rock Climbing Centers. We have received your message and will be in touch shortly. In the meantime, feel free to explore our website to learn more about our facility and the services we offer.

FAQ

We understand that you may have questions about rock climbing or our facility. Here are some of the most common questions we receive. If you don't see your question answered here, please don't hesitate to contact us.

  • Is climbing dangerous?
    Climbing, by nature, has extreme inherent risk. You must be willing to take complete responsibility for your own safety and that of your climbing partner when belaying. Climbing is dangerous, and it is impossible to remove all of the associated risks and dangers. Accept that climbing is dangerous and take responsibility for your own safety, or please don't climb.
  • I am 17 and my parents are out of town. Can someone else sign my waiver?
    Natural guardians are the only individuals that are allowed to complete the waiver for a minor. However, Aiguille's Climbing Waiver is available to complete in many ways even if out of town. Digital Waivers are available to be completed and submitted online and even on most smartphones. Natural guardian IDs may also be submitted by email.
  • What are the age and weight requirements to climb?
    All climbers must be at least 5 years old and weigh at least 25 pounds.
  • Can I use my own equipment?
    Participants are only allowed to use their own equipment if it is commercially manufactured and certified equipment intended for climbing purposes and if it is used as indicated by the manufacturers. Home made harnesses or "swiss seats" are not allowed.
  • I'm taking my 12-year-old child to Aiguille. Can I climb?
    In order to top rope, two participants are required: a climber and a belayer. In order to belay, participants must be 14 years or older to take the introductory belay class. If you are bringing children under the age of 14 to climb, you would need to have another participant who meets the age requirements to hold the ropes for you. However, we have bouldering and auto belays, these activities do not require a partner.
  • What type of clothing should I wear to rock climb?
    Typically, athletic apparel or any clothing that permit movement and flexibility is appropriate to wear while climbing. While we are an indoor facility, the weather should influence what you should wear, so if it is cold outside, bring a jacket just in case. Closed toed shoes will be required to wear if you are not renting climbing shoes. Anyone with long hair should be prepared to pull their hair back.
  • My charitable organization is having a raffle/auction/event. Does Aiguille give donations?
    Aiguille loves to support our community and can donate day passes for tax exempt charitable events. Please contact operations@aiguille.com for more details.
bottom of page